Few and Far endeavours to provide to its customers the best delivery service. We usually estimate all delivery costs based on ground floor/front door basis, unless stated otherwise. In addition to this, Few and Far can offer a premium service which includes delivery into door, up to two flight of stairs or apartments with lifts with two men job available in selected areas only and at an additional cost.
We aim to dispatch all of our online orders within 3 business days.
All deliveries take place during normal business hours Monday to Friday between 10am to 5pm and because some deliveries might involve valuable goods, our couriers are entitled to produce a proof of delivery.
Arrangements can be made for you for delivery:
If you will not be at home to accept delivery, our team can either deliver your purchase to a neighbour or to you at your office; it depends on your preference.
You could also be comfortable in such a case to have your order left at your front door, however note that, whilst this option is available to facilitate and accommodate you with delivery, we take no responsibility for missing goods.
Although Few and Far does its utmost to provide you with a fast delivery service, please be aware that your location and order size will also impact on the speed of delivery. And whilst the company strives to provide you with the best customer service by providing the best delivery update, we are not responsible for any delivery delays caused by a third party courier company.
Damaged Goods
It is the buyers' responsibility to inspect the goods within 48 hours of delivery. Damages must be reported upon receipt of goods and customers must adhere to the claims process, including proof of damages and arrangement of goods to be returned for inspection. Any damages/faulty claims or refunds after 48 hours of delivery will be treated as a warranty claim. Buyer must bear all delivery costs incurred in the claim process.
24 hours notification for fragile items
We require damage notification within 24 hours of receipt of goods for fragile items. This includes all homewares, accessories, glass top furniture pieces, prints etc. For more information on what products are covered under this policy please contact our showroom staff.
